If your Mukishoes don’t fit you or aren’t fulfilling your expectations, you can return them within 30 days.
Please go to our Contact page HERE and submit a return ticket;
Wait for us to get back to you.
We will refund you the money within 30 days after receiving the shoes.
(EU Returns: The refund of the purchase will be total ONLY if the complete order is returned. In case of partial refund the initial shipping costs will not be reimbursed.
Rest of the World Returns: For returns from outside of the European Union the shipping fee will not be refunded.)
– We can only take back clean and unworn shoes in their original package.
– Customers are responsible for the return shipping charges.
– At the present moment we cannot offer exchanges of sizes and styles, please place a new order!
– Mukishoes does neither accept liability for shipping loss or damage of returned goods nor assumes to carry the costs of international duties and taxes that may incur in returning goods.
– We will refund the order value as soon as the shoes are back in our warehouse. Please remember that in case of a partial refund the initial shipping costs will not be reimbursed to you.
Any further questions or doubts?
Please visit our Contact page HERE.
We’ll be happy to help!