If your Mukishoes don’t fit you or aren’t fulfilling your expectations, you can return them within 14 days.

STEP #1

Please go to our Contact page here and submit a return ticket;

STEP #2
(Important: if you’re outside the European Union, please wait till we email you back before you return your package.)

Wait for us to get back to you.

STEP #3

We will refund you the money within 14 days after receiving the shoes.

Notes:

We can only take back clean and unworn shoes in their original package.
Customers are responsible for the return shipping charges.
At the present moment we cannot offer exchanges of sizes and styles, please place a new order!
Mukishoes does neither accept liability for shipping loss or damage of returned goods nor assumes to carry the costs of international duties and taxes that may incur in returning goods.
We will refund the order value as soon as the shoes are back in our warehouse. In case of partial refund the initial shipping costs will not be reimbursed.

Any further questions or doubts?

Please visit our Contact page here.

We’ll be happy to help!

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